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HomeKnowledge BaseBillingMy Account has been disconnected!!
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Article ID40
Created On5/2/2008
Modified5/2/2008
My Account has been disconnected!!
We apologize for the inconvenience. Our systems are automated. If a payment is not made on the account, we will suspend the account pending payment 15 days after the invoice was due.

If you believe this to be an error, please double check the email address on your account, it may be incorrect. We send 5 different notices before an account is closed. Also check your credit card expiration date. If your credit card was expired and you are on recurring payment plan, we would send you a notice letting you know. You may have accidentally discarded it as spam.